Privacy Policy

The Original Electrician (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you provide when you visit our website, contact our team, request an estimate, schedule service, or communicate with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

By using our website or communicating with us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Property address
  • Mailing address
  • Service request details
  • Photos or documents you submit
  • Appointment preferences
  • Any additional information you choose to provide through forms, phone calls, emails, or text messages.

We may also automatically collect certain technical information when you visit our website, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referral source
  • General geographic location
  • Cookies and similar technologies

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries
  • Provide estimates
  • Schedule appointments
  • Perform electrical services
  • Process customer requests
  • Improve customer service
  • Communicate regarding appointments or projects
  • Send service reminders
  • Send invoices and receipts
  • Improve our website
  • Maintain security
  • Comply with legal obligations
  • Respond to warranty requests
  • Deliver customer support

We may also use your information to send company updates, promotions, or service announcements when permitted by law.

SMS Communications and A2P 10DLC Disclosure

If you provide your mobile phone number, you may choose to receive text messages from The Original Electrician regarding your requested services.

These messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Technician arrival notifications
  • Estimate updates
  • Scheduling changes
  • Service follow-ups
  • Customer support communications
  • Billing notifications
  • Project updates

By providing your mobile number and opting in, you consent to receive these communications.

Message frequency may vary depending on your interactions with our company.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any text message. After opting out, you will no longer receive SMS communications unless you opt in again.

For assistance, reply HELP or contact us directly using the information provided below.

SMS consent is never shared, sold, rented, or disclosed to third parties or affiliates for their marketing purposes.

Marketing Communications

With your permission, we may occasionally send emails or text messages regarding promotions, special offers, seasonal services, maintenance reminders, or company news.

You may unsubscribe from marketing emails by clicking the unsubscribe link contained within those emails.

You may opt out of marketing text messages by replying STOP.

Operational messages regarding existing appointments or active services may still be sent when necessary.

Sharing of Information

We respect your privacy.

We do not sell your personal information.

We do not rent your personal information.

We do not share your personal information with third parties for their own marketing purposes.

We may share information only when necessary with trusted service providers who assist us in operating our business, including:

  • Website hosting providers
  • Scheduling platforms
  • Customer relationship management systems
  • Payment processors
  • Email service providers
  • SMS communication providers
  • Marketing platforms
  • Technology vendors

These providers are permitted to use your information only for the services they perform on our behalf.

We may also disclose information if required by law, court order, government request, or when necessary to protect our legal rights or the safety of others.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Understand website usage
  • Improve website performance
  • Remember user preferences
  • Analyze visitor traffic
  • Improve marketing effectiveness

You may disable cookies through your browser settings, although certain website features may not function properly.

Analytics

We may use analytics tools to understand how visitors interact with our website.

These tools may collect anonymous information such as:

  • Device information
  • Browser information
  • Pages visited
  • Session duration
  • Website interactions

This information helps improve our website and customer experience.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, misuse, or alteration.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide requested services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer needed, it is securely deleted or destroyed where appropriate.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any website they visit.

Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

If we learn that information has been collected from a child without appropriate consent, we will promptly remove it.

Your Rights

Depending on your state or local laws, you may have the right to:

  • Request access to your personal information
  • Request corrections
  • Request deletion of your information
  • Withdraw consent
  • Object to certain processing activities
  • Request information regarding how your data is used

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes become effective immediately upon posting to this page.

The Effective Date at the top of this policy reflects the most recent revision.

We encourage you to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

The Original Electrician

Phone: (941) 321-9436

Website: https://www.theoriginalelectrician.com

By using our website, submitting a form, requesting an estimate, scheduling service, or communicating with us electronically, you acknowledge that you have read and understand this Privacy Policy.